Shipping Policy

Thank you for shopping with BeautiSleep.
We aim to process and deliver your order as smoothly and quickly as possible.

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Order Processing

All orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details (where available).

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Shipping Times

Estimated delivery time:
6–15 business days

Delivery times may vary depending on your location, local postal delays, customs inspection, or seasonal demand.

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Shipping Costs

Shipping fees are calculated at checkout based on your location and chosen shipping method.
We may offer promotions that include discounted or free shipping.

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Order Tracking

Tracking information will be provided once your order has shipped.
If tracking appears paused or doesn’t update for a few days, this is normal during international transit.

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Incorrect Address

Please ensure your shipping address is entered correctly at checkout.
We are unable to refund or replace orders delivered to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at
hello@beautisleeptape.com — we may be able to update the address if the order hasn’t been dispatched yet.

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Lost or Delayed Shipments

If your order has not arrived within the 15 business day window, please contact us and we’ll investigate with our logistics partner.

We will work with you to resolve any delivery issues promptly.

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Customs & Import Fees

Depending on your country, your order may be subject to customs duties or import taxes.
These charges are the responsibility of the customer.

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Need Help?

For any questions or assistance with your order, reach out anytime:
hello@beautisleeptape.com